Get the details clear before starting.

Toko Aksara is a hosted online store service for businesses in Indonesia. Use your own store name and domain, then manage products, orders, payments, shipping, and store content from one admin. It is provided by CV. Aksara Karya Digital in Karawang.

Published plans charge 0% platform commission. Subscription, payment processing, shipping, and initial setup charges still apply. Provider fees depend on the payment method and courier used.

Kios Rp 39.000/month or Rp 390.000/year; Toko Rp 99.000/month or Rp 990.000/year; Brand Rp 199.000/month or Rp 1.990.000/year. Required one-time setup is Rp 500.000 to Rp 1.000.000. We agree the scope and final amount before work starts. Monthly subscriptions have no minimum multi-month commitment.

Initial store branding, configuration, and one agreed standard non-premium domain for its first year, or connection of a domain you own. The initial quote states the renewal cost. Custom design work is quoted separately.

Choose a plan and contact the team on WhatsApp. We agree your needs, prepare the store, and email an admin invitation. The single-use invitation lasts seven days. Set a password and two-factor authentication before adding products.

Payments go through the provider account prepared and activated for your store. Your share is paid out to your bank account. Until a store account is available, payments arrive in our provider account and we transfer your share. Account setup and verification follow the provider's requirements.

Yes, on every plan. The team helps connect a domain you own. You still need to maintain its ownership, registration, and renewal.

Availability depends on your plan, store settings, provider activation, and service area. The system supports 13 courier choices. Instant couriers need pickup and delivery map pins. Cash on delivery requires a separate store review and activation.

Brand supports Excel or CSV imports of up to 5,000 rows per upload with a preview. Embedded Excel product photos can be imported when image storage is ready. You must adapt existing data to the import format; there is no direct marketplace synchronisation.

Buyer chat is offered with Brand and enabled when your team is ready to reply. Cash on delivery requires review. Store link pages and campaign popups are individually activated rather than automatic plan entitlements.

Invoices appear in the admin and are announced by email. Follow the invoice's manual transfer instructions. QRIS or virtual account invoice payments from the admin are available once online billing payments are activated. Annual subscriptions are paid upfront for a year.

Contact the team to change plans. You may cancel at any time; service continues through the period you have paid for. Store data is retained for 30 days after cancellation. Brand includes product export; the team can help export products on other plans before that deadline.

The admin has mobile layouts and navigation. Supported browsers let you add it to your home screen. An internet connection is still required to manage store data.

There is currently no physical-store point of sale, direct marketplace synchronisation, or automatic buyer messaging through WhatsApp. Order email and permission-based device notifications on supported devices are available.

Admins must enable two-factor authentication. Ten failed sign-in attempts lock an account for 15 minutes. Each store's management data is separated, and buyers can download and delete their own account data.